Along with fostering front-office growth through innovative technology solutions, we also serve numerous customers who are in need of smooth back-office operations and support mechanisms. Our DevOps team is available 24 x 7 x 365 to enable effective performance of your cloud infrastructure.
Our team will design and deploy your front office salesforce automation tools and integrate them with your back office supply chain management, financial management, service management and messaging systems automating the flow of data between your business and your customers.
Every business has critical processes that enable their product and services to be sold, delivered and serviced, our team will map these core processes to their business systems and ensure key service metrics and data integrity measures are defined, documented and implemented.
Our team, equipped with the defined core business processes will develop the key services catalog that defines which users must be enabled in which applications and what roles and data access will be enabled for these users within these systems. This service catalog will be utilized in integration automation.
Utilizing the service catalog our team will develop key integrations that enable your customers to have access to real-time information and interact with your company and its organizations in a more meaningful fashion. In addition, these integrations will permit back office data flow and user access to be simplified and automated to improve the service to your customers.
Our systems management team will provide application and infrastructure support and administration services for your front/back-office applications including all custom developed applications.
Our team will deploy the necessary backup and monitoring services across the server, storage and network infrastructure and provide 24x7 incident management and problem resolution. Our team will escalate to third-party vendors as necessary utilizing their expertise to resolve third-party application issues under extreme circumstances.
Our team will deploy the necessary backup and monitoring services across your web and mobile applications providing visibility into the application's performance and uptime on a continuous basis. Our team will provide incident management and problem resolution for commercial and custom applications that our team has documented and deployed.
Your business needs the ability to rapidly evolve its technology solutions to meet customer demands. Our business has developed a methodology which enables this to happen on a continuous basis in near real-time. This enables rapid prototyping of new products and solutions decreasing your time to market.
Our team can be utilized to deliver 99% defect free code on initial release when application is under full test coverage. Our team can implement Test Driven Development on an existing application by integrating test coverage on existing code.
Our team's code deployment processes update data schema, security modules, core code components as well as update key application logging and integration components via standard development framework extensions.
Our team's code deployment processes update monitoring and management systems with information to ensure proper application performance and availability monitoring upon application release.